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Last Updated: January 6, 2025
Cooper Home Window ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect personal information that you voluntarily provide to us when you:
Request a quote or estimate for our services
Schedule an appointment or consultation
Contact us through our website or phone
Subscribe to our newsletter or promotional materials
Fill out forms on our website
This information may include:
Name and contact information (email, phone number, address)
Property details and service requirements
Payment information (processed securely through third-party providers)
Communication preferences
When you visit our website, we may automatically collect certain information, including:
IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies
We use the information we collect to:
Provide, operate, and maintain our services
Process your service requests and appointments
Send you quotes, estimates, and service confirmations
Communicate with you about our services, promotions, and updates
Improve our website and customer experience
Respond to your inquiries and provide customer support
Comply with legal obligations and protect our rights
Prevent fraud and enhance security
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling tools, email services)
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
With Your Consent: We may share information with your explicit consent for specific purposes
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure Socket Layer (SSL) encryption for data transmission
Regular security assessments and updates
Restricted access to personal information
Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Provide personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
You have the right to:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request transfer of your data to another service provider
Object: Object to certain processing of your personal information
To exercise any of these rights, please contact us using the information provided below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: